The Postal Museum

Due to the coronavirus, museums and galleries across the country may be closed or you may have to book a timed ticket in order to visit. Please check their websites and social media channels for up to date information.

15-20 Phoenix Place

  • Phone: +44 (0)300 0300 700

The Postal Museum in London reveals Britain's remarkable social and communications history through the eyes of an iconic service. Take a ride on Mail Rail and experience 15 minutes of immersive underground exploration on our miniature trains.

Further information

Opening Hours:

Open daily from 10.00 - 17.00


See website for more details


  • National Art Pass

Upcoming events:

All information is drawn from or provided by the venues themselves and every effort is made to ensure it is correct. Please remember to double check opening hours with the venue concerned before making a special visit.

Facilities and services


  • Library
  • Library with public access
  • Object study facilities available (enquire in advance)
  • Research facilities for academics
  • Study facilities
  • Toilets for disabled
  • Wheelchair access to all public areas
  • Baby changing facilities
  • Breastfeeding facilities
  • Buggy parking facilities
  • Children's play area
  • High chairs in café/restaurant
  • Indoor soft play area
  • Conference facilities available
  • Facilities for private functions and events
  • Meeting room available
  • Studio/working space available
  • Wheelchair access to some public areas
  • Auditorium
  • Cafeteria
  • Cinema/film screening facilities
  • Dogs welcome
  • Gardens open to public
  • Licensed bar
  • Members/Friends facilities offered
  • Parking for coaches
  • Picnic area
  • Refreshments
  • Restaurant
  • Shop
  • Toilets
  • Wi-fi available
  • Education facilities available
  • Reception and lunch facilities for educational groups

Facilities information:

Accessible toilets & baby changing Lockers 2x shops and café Child-friendly eating & baby feeding Free WiFi Wheelchair & buggy access


  • Academic publications and resources available
  • Adult lectures and courses held
  • Brochure or leaflet available with directions to museum
  • Events and resources for children and families
  • General guide to collections available
  • Guided tours
  • Induction loops in exhibition spaces
  • Information point provided
  • Large print information and/or interpretation
  • Loan service
  • Member of staff available with responsibility for education
  • Object identification and/or written enquiry service
  • Pre-booking service for groups
  • Printed/audio-visual information available for schools
  • Public access available to collections information
  • Secondary school education service available
  • Specialist publications on collections available
  • Teaching/resources available for HE/FE students
  • Activities for pre-school children
  • Commercial filming service
  • Corporate loans service
  • Equipment hire available
  • Licensing programme
  • Technician hire available
  • Audio guides specifically for blind and partially sighted people
  • Braille information and/or interpretation
  • Events/teaching/resources for people with disabilities
  • Handling sessions
  • Sign language interpretation available
  • Touch exhibits
  • Foreign language audio guide available
  • Foreign language leaflet or brochure available
  • General audio-guide available
  • Membership and/or Friends scheme offered
  • Online shop
  • Volunteering scheme offered
  • Community outreach programme/service
  • Direct teaching services for schools
  • Early years education service available
  • Online teaching materials available
  • Professional development and training for teachers
  • Roleplay/costumed interpreters available
  • Special educational needs education services available
  • Support for extended schools services available
  • Video-conferencing service available

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